Desktop Support

Location: Boston
Posted on: April 28, 2024

Job Description:

Senior Desktop Support Job in Boston, MA
 
Are you a technical guru who is developing within the IT industry? Do you have a knack for resolving technical issues quickly and efficiently? If you answered yes, please keep reading! We are looking for a Senior Desktop Support Specialist who geeks out on technical issues and is comfortable working within a fast-paced environment to assist our internal employers onsite and remotely.
 
Senior Desktop Support Job in Boston, MA Daily Responsibilities
• Troubleshoot internal technical device issues
• Troubleshoot email issues
• Maintain helpdesk line and resolve trouble tickets
• Troubleshoot printers, laptops, mobile devices, and additional hardware/software issues
• Provide support for web applications
• IT department software and hardware inventory
 
To be considered you must possess in-depth knowledge of the following:
• Passionate about the IT industry and thirst to learn within the field
• 5 years of experience troubleshooting PCs, MACs, laptops, mobile devices
• Printers and software issues
• Maintain Active Directory
• Create user and email accounts
• System backup/restore/storage
• Break/fix experience of workstations and hardware
• Remote access and troubleshooting
• Microsoft Windows OS (XP, Vista, 7)
• Microsoft Office Suite (2003, 2007, 2010)
 
To be considered for the Senior Desktop Support Job in Boston, MA, please apply now with an updated copy of your resume!

Keywords: , Westfield , Desktop Support, IT / Software / Systems , Boston, Massachusetts