[High Salary] Billing Representative - Worcester, MA

Company: Optum
Location: Worcester
Posted on: June 24, 2025

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This function is responsible for medical and ancillary product premium billing. Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function. Educate customers regarding the availability of receiving invoices and remitting payments through online applications. Monitor outstanding balances and take appropriate actions to ensure clients pay as billed. Manage the preparation of invoices and complete reconciliation of billing with accounts receivables. May also include quality assurance and audit of billing activities. Reliant Medical Group, part of the Optum family of businesses, is seeking a Billing Representative - Worcester, MA to join our team in Worcester, MA. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. This position is full-time. Employees are required to work our normal business hours of 8:00am – 4:00pm EST, Monday – Friday. It may be necessary, given the business need, to work occasional overtime. Employees are required to work 1 day onsite and the others they will work remotely. We offer 4 weeks of paid training. The hours during training will be 8:00am – 4:00pm, Monday – Friday. Training will be conducted onsite. If you are within commutable distance to the office at 100 Front Street Worcester, MA you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges. Primary Responsibilities: - Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies - Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function - Educate customers regarding the availability of receiving invoices and remitting payments through online applications - Monitor outstanding balances and take appropriate actions to ensure clients pay as billed - Manage the preparation of invoices and complete reconciliation of billing with accounts receivables You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma / GED OR equivalent work experience - Must be 18 years of age OR Older - 1 years of experience in Insurance / Billing - Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications - Ability to work our normal business hours of 8:00am – 4:00pm EST, Monday – Friday. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: - Prior experience with EPIC Telecommuting Requirements: - Reside within commutable distance to the office at 100 Front Street Worcester, MA - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Keywords: Optum, Westfield , [High Salary] Billing Representative - Worcester, MA, Accounting, Auditing , Worcester, Massachusetts