General Manager / Executive Director – Community Management

Company: Jobot
Location: Guilderland
Posted on: June 24, 2025

Job Description:

Competitive pay, bonus potential, full benefits, and a clear path to regional leadership! This Jobot Job is hosted by: Jennifer Whitworth Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $105,000 - $135,000 per year A bit about us: A leading real estate group committed to creating high-value opportunities through strategic acquisitions, development, and asset management. Job Title: General Manager / Executive Director Compensation: $105k-$135k/year, with bonus potential Location: Guilderland, NY Schedule: Monday - Friday, 8am - 5pm w/some weekend availability Why join us? Base Salary: Competitive, depending on experience. Bonus Potential: Annual performance-based (typical range 10%–20% of base). Benefits Package: Health, dental, vision, PTO, 401(k), and professional development stipend. Career growth: Opportunity to grow into a Regional leadership role based on performance and company expansion. Job Details We are seeking a dynamic, hospitality-driven General Manager / Executive Director to lead daily operations at a luxury 55 active adult community. The GM will oversee all aspects of operations including leasing, team leadership, resident experience, lifestyle programming, maintenance, and financial performance. We are not a healthcare community - this is not assisted living or skilled nursing - but rather an upscale rental residence designed for independent, socially engaged adults who value convenience, quality, and a strong sense of community. Key Responsibilities: Leadership & Team Development Serve as the primary onsite leader, ensuring smooth daily operations and an exceptional resident experience. Hire, train, mentor and oversee staff including concierge, leasing, lifestyle coordinators, and maintenance teams. Lead with visibility - regularly engage with residents, families, and staff. Leasing & Sales Oversight Drive occupancy by coaching the leasing team on prospect engagement and lead conversion. Partner with marketing to implement lead generation, digital marketing, referral programs, and community events. Monitor sales pipeline weekly and collaborate with ownership on strategies to maintain optimal occupancy levels. Resident Experience Oversee development of a robust lifestyle calendar: social events, fitness, education, live entertainment, outings, wellness, and more. Build partnerships with local vendors, instructors, and entertainment providers. Ensure programs cater to a diverse and vibrant 55 resident population. Operations & Maintenance Ensure exceptional building presentation, safety, and amenity function at all times. Oversee vendor relationships and service contracts. Implement preventative maintenance and manage timely resolution of resident service requests. Financial Management Prepare and manage the operating budget. Monitor financial performance and control expenses while preserving service standards. Review vendor contracts and ensure cost-effective purchasing and services. Resident Relations Cultivate strong resident relationships to promote satisfaction, retention, and referrals. Proactively resolve resident concerns and promote a positive, inclusive community environment. Actively serve as the “face of the community.” Qualifications: Minimum 3 - 5 years of leadership experience in hospitality, property management, luxury apartments, active adult, or senior housing. Strong sales and leasing acumen with demonstrated ability to drive occupancy. Exceptional interpersonal and leadership skills with a highly visible, hands-on management style. Experience managing operating budgets and vendor relationships. Experience with luxury residential, hospitality, or lifestyle-focused communities preferred. Proficiency in CRM/property management systems (e.g., Yardi, RealPage) a plus. If this sounds like a great fit, please apply online or email your resume directly to https://apply.jobot.com/jobs/general-manager-executive-director-community-management/1585456720/?utm_source=CareerBuilder /> Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Keywords: Jobot, Westfield , General Manager / Executive Director – Community Management, Executive , Guilderland, Massachusetts