Senior Director, Delivery Lead - Corporate Functions Technology

Company: The Travelers Indemnity Company
Location: Hartford
Posted on: May 1, 2025

Job Description:

Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Compensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range$135,700.00 - $223,900.00Target Openings1What Is the Opportunity?Travelers is seeking a Sr. Dir, Delivery Lead to manage key strategic technical projects across the Corporate Functions Value Stream, which provides technical support and strategy across the Human Resources, Learning, Legal, Audit and Corporate Services departments. In this position, you will leverage your expertise to lead and influence complex initiatives that span multiple stakeholders and business areas, ensure transparent and consistent communication, and deliver results that align to business objectives. The ideal candidate will have excellent leadership, communication, interpersonal skills and program management experience in an agile delivery methodology, with the ability to drive effective change across diverse business areas. Knowledge and experience with delivering key initiatives involving SaaS platforms and vendors is preferred.What Will You Do?

• The Senior Dir, Delivery Lead performs the following across a value stream or highly complex cross business program:
• Optimize the flow of valuable solutions in a multi-team environment by reducing dependencies, hand-offs, and systemic waste
• Plan and facilitate Program Increment planning events; ensure work is incorporated in Program Increment plans and capacity is reserved for technical and operational enablers, refactoring, and unknowns.
• Build feedback loops through cross-team reviews and engage all key stakeholders, promoting faster learning cycles
• Drive relentless improvement through multi-team retrospectives, metrics, assessment analysis, and other means
• Escalate and track risks and impediments to eliminate systemic waste to improve the flow of value.
• Create transparency into the progress of cross-team work through visible boards, operational metrics, forums, dashboards, etc.
• Manage cross-team dynamics. Coordinate team building and cross-team communication
• Promote and teach effective software delivery practices
• Provide input on resourcing to address critical bottlenecks
• Perform other duties as assigned.What Will Our Ideal Candidate Have?
  • Bachelor's degree preferred.
  • Seven years of experience in an agile/execution leadership role delivering technology solutions on a demanding schedule including delivery of several epics, releases and versions and application of a wide variety of patterns and techniques (i.e., multi-team planning techniques, facilitating retrospectives, dependency management, etc.) preferred.
  • Programming/development experience preferred.
  • Strong technical knowledge and a deep strategic mindset preferred.
  • Proven analytical skills and experience making decisions based on hard and soft data preferred.
  • Deep knowledge of the line of business with the ability to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives preferred.What is a Must Have?
    • 4 years of relevant technology experience required.
    • 3 years of people management or team leadership experience required.
    • 3 years of Program Management in an Agile environment or related experience requiredWhat Is in It for You?
      • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
      • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
      • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
      • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
      • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.Employment PracticesTravelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit .
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Keywords: The Travelers Indemnity Company, Westfield , Senior Director, Delivery Lead - Corporate Functions Technology, IT / Software / Systems , Hartford, Massachusetts