Oracle Cloud ERP Technical / Functional Lead - Supply Chain

Company: UniFirst
Location: Wilmington
Posted on: July 4, 2025

Job Description:

Job Summary: - Overall responsibility for global business process design for supply chain planning and supply chain execution business process requirements, including build, test implementation, documentation, monitor, and audit deployed Supply Chain Planning / Supply Chain Execution solutions. - Supply Chain Planning solutions include demand management, sales and operations planning, supply planning, replenishment planning, backlog management, production scheduling business solutions that leverage Oracle’s Cloud Fusion functionality. - Supply Chain Execution solutions include Order Management, Inventory Management, Manufacturing (Discrete), Warehouse Management, Shipping (including intra-company) - Additional responsibilities include Working collaboratively with strategic Managed Services Partner in supporting all supply chain planning processes in a Steady State mode, including functional help desk support for KTLO and enhancements, and quarterly Cloud Fusion updates by Oracle. Job Detail: - Implement total business solutions leveraging standard Oracle Cloud Fusion applications technology to drive simplification and reusability of Supply Chain Planning / Execution applications / modules. - Facilitate business process reengineering activities with the business units to deploy solutions that conform to the UniFirst Global Template solution. - Supporting all integration solutions with third party application leveraged in supply chain planning / execution: master data management, supply information, demand information. - Partner with strategic UniFirst’s strategic implementation partner(s) to lead design, configuration, test, and deployment of new or enhanced functionality, business flows, and/or modules. - Ensure FSDs are properly defined and are reviewed before being related for TSD creation. - Ensure TSDS are properly defined and are reviewed / approved before related build activities. - Ensure Configuration Workbooks are properly defined and approved (execute configurations as required) - Ensure test scripts are developed for various levels of testing and/or validation activity. Support defect management and auditing documentation requirements. - Utilize approved change management processes to document and implement change. - Support OGL content guide creation as required by OCM Team - Support Knowledge Transition (KT) though hyper care mode with strategic MSP partner. - Responsible for consistently evaluating new functionality opportunities within Oracle EBS application to support business process reengineering efforts. - Support all Master Data Management (MDM) requirements associated with business unit transitions, and ongoing maintenance ensuring high MDM quality. - Development and execution of new functionality implementation project plans - Facilitate ongoing Steady State business processes for deployed solutions and conduct regular global status meetings with key business partners from each business unit / region. Project management / architect total business solutions to support business process optimization programs - In conjunction with business process owners, establish, track, and manage critical KPIs for the defined business processes - supporting both Business Analytics requirements as well as business reporting requirements. - Analyze Oracle Cloud Fusion quarterly updates for the defined business process and the associated modules in support of strategically planned patches releases as well as one off patches in support the Oracle applications. - Develop end to end process documentation utilizing global standard tool sets that serve as foundation for test scripts, training materials and business communications. - Support Process Owner/ Super User / End User training curriculum / requirements as required, including onboarding process defined by HR. - Collaborate with other Oracle ERP Team members and IT Infrastructure Team members, ensuring efficient support and changing management procedures. - Support UniFirst’s Oracle Cloud Fusion solution infrastructure requirements in support of all continuous improvement project requirements (Non-PROD, Projects instances) - Hybrid position with 50% on site attendance required, and increased attendance at certain times of a strategic initiative. (e.g., UAT, PROD cutover) Qualifications Education: - BS / BA – Information Technology or related functional area Experience: - At least ten (10) years of technical / functional solution deployment on the Oracle ERP platform – R12 (aka Oracle Business Systems Analyst) - At least seven (7) years of experience with R12 Oracle Supply Chain Planning / Execution projects - At least five (5) years of experience with Oracle Cloud Fusion (SaaS) Supply Chain Planning / execution solutions – preferably end to end solutions. - Experience integrating Oracle’s Supply Chain Planning solutions with third party best in class solutions, master data management solutions, business analytics solutions. - Experience (2 iterations) with deploying / implementing the Oracle Fusion Supply Chain Planning / Execution solution - working with end users and super users on a fine-tuning solution. - Advanced experience / knowledge in leveraging JIRA for end-to-end traceability of business / application solutions - Experience with providing project estimates and managing projects. - Strong operational experience in multiple process areas – Supply Chain Planning, with working knowledge of supplemental transactions in the following modules: Order Management, Purchasing, Manufacturing, Service - Basic Project Management capabilities – the ability to define, execute a project plan to achieve project deliverables. - Complete understanding of the ERP application implementation life cycle process - Experience supporting SOX requirements – internal and external auditing. - Proficient skills in SQL, PL/SQL to support data extract, analysis in the problem resolution process. - Experience in transitioning business solutions to a steady state and working in conjunction with a managed services partner supporting a functional help desk solution. Success Criteria: - Develop working relationships with the business and across functional work teams to understand business requirements and guide resolution via system functionality, enhancement, and/or business process change. - Ability to execute all configuration requirements in the Cloud Services / Modules for Supply Chain Planning / Execution - Analyze current processes and implement most cost effective and best practice process changes to accommodate the implementation of the system. - Ability to collaborate with strategic MSP partners – typically offshore support models. - Strong operational knowledge base in Supply Chain Planning and Execution - Ability to translate technical information into terms understandable by non-IT knowledgeable business personnel. - Excellent project management, time management, and facilitation skills on process design and change management. - Accountability – become well respected by functional leaders and peers with meeting deliverable, credible resource, and leader relative to functional area of expertise. - Track record of being a team player - Collaborates with others on work and problem resolution. - Brings unique skills and perspectives on business needs and requirements. - Effective communication / facilitation, people skills Benefits & Perks: 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Keywords: UniFirst, Westfield , Oracle Cloud ERP Technical / Functional Lead - Supply Chain, IT / Software / Systems , Wilmington, Massachusetts