Manager, Enterprise Applications - Tech Ops (SAP)

Company: Sumitomo Pharma
Location: Marlborough
Posted on: April 1, 2026

Job Description:

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. Manager, Enterprise Applications - Tech Ops (SAP) Job Overview We are seeking a highly motivated and experienced SAP S/4HANA Solution and Functional Manager to manage and drive our digital transformation across critical Technical Operations and Supply Chain processes. This pivotal role will focus on ensuring the seamless, compliant, and integrated operation of our core business processes—from Production to Delivery, Intercompany, Logistics, and Customer and Patient facing Integration scenarios. The successful candidate will own the end-to-end design, configuration, integration, and validation of SAP S/4HANA solutions, ensuring strict adherence to global pharmaceutical GxP and regulatory requirements. This is a challenging and rewarding opportunity for a seasoned SAP professional to make a significant impact on our operational efficiency, effectiveness, and audit readiness. Job D uties and Responsibilities 1. Production-to-Delivery & Core Functional Leadership Process Ownership: Lead the analysis, design, configuration, and implementation of SAP S/4HANA solutions across the entire value chain, focusing on: Order-to-Shipment (SD/LE): Sales Order processing, intercompany transactions, delivery processing, Billing and Invoicing. Logistics Execution (LE): Shipment planning, transportation, and trade compliance. Production Planning (PP): Integration of Production Orders with material planning and execution. Extended Warehouse Management (EWM): Management of inventory and warehouse operations related to finished goods and raw materials. Module Configuration: Expertly configure and customize SAP S/4HANA modules (SD, LE, PP, EWM) to align highly complex pharmaceutical business processes, including batch management, quality inspection, and serialization requirements. Functional Design: Develop detailed functional designs, configuration documents, and technical specifications for enhancements, custom developments (e.g., RICEF objects), and complex business scenarios. 2. Enterprise Integration Management Salesforce Integration: Design, implement, and maintain robust, compliant, and scalable integrations between SAP S/4HANA (Master Data and Transaction Data) and the Salesforce platform, ensuring accurate data flow for customer orders and financial reconciliation. CGTO Integration: Strategically design and implement integration points between SAP S/4HANA and Cell and Gene Therapy Operations (CGTO) systems, ensuring full traceability and compliant transfer of data for patient-specific manufacturing and logistics processes. System Architecture: Collaborate with Enterprise Architects to ensure solution design adheres to best practices for data integrity, performance, and security across the integrated landscape. 3. GxP Compliance, Validation & Quality Assurance Validation Leadership: Actively participate in, and often lead, validation activities, including the generation of validation protocols (IQ, OQ, PQ) and execution of system validation and User Acceptance Testing (UAT) scripts. Regulatory Compliance: Ensure all SAP S/4HANA configurations, custom code, and documentation strictly comply with pharmaceutical industry standards, including GxP (GMP, GDP) requirements, 21 CFR Part 11, and global data privacy regulations. Testing Oversight: Own and drive the full testing lifecycle: Participate in Unit Testing (UT) and System Integration Testing (SIT). Lead and document User Acceptance Testing (UAT) with business stakeholders. Collaborate with the testing team to identify, manage, and resolve defects through a formal change control process. 4. Leadership, Management & Support Project Execution: Manage and prioritize project timelines, budgets, and resources for S/4HANA rollouts and enhancement projects. Post-Implementation Support: Provide critical Tier 2/3 operational support, including troubleshooting, complex issue resolution, and root cause analysis for production incidents. Training & Documentation: Develop and provide ongoing, role-based training and SOPs (Standard Operating Procedures) for end-users on new SAP functionalities to ensure high adoption and compliance. Key Core Competencies SAP S/4HANA Solution and Functional Manager to core business processes—from Production to Delivery, Intercompany, Logistics, and Customer and Patient facing Integration scenarios. End-to-end design, configuration, integration, and validation of SAP S/4HANA solutions, ensuring strict adherence to global pharmaceutical GxP and regulatory requirements. Education and Experience Required Experience & Skills 4 years of progressive experience in implementing and configuring ERP systems. Experience with SAP S/4HANA. Deep functional expertise in SAP modules relevant to Supply Chain and Tech Ops, including SD (Sales & Distribution), LE (Logistics Execution), PP (Production Planning), and EWM (Extended/Warehouse Management). Familiarity with FI/CO (AR) integration is essential. Proven experience within the Pharmaceutical or Biotechnology industry, demonstrating an excellent understanding of GxP, validation (CSV), and regulatory compliance requirements. Strong background in designing and implementing integrations between SAP and external systems (middleware experience preferred, e.g., SAP CPI, PI/PO). Demonstrated ability to lead and motivate functional and technical teams during complex project life cycles. Exceptional analytical, problem-solving, and communication skills, with the ability to translate complex technical requirements into business-friendly language. Preferred (Desired) Skills Direct experience with Salesforce (or other CRM) integration with SAP for Order-to-Cash processes. Direct experience with Cell and Gene Therapy Operations (CGTO) business processes and integration/data requirements. Certification in SAP S/4HANA (specifically Sales/Supply Chain or Manufacturing). Experience with Agile methodologies (Scrum/Kanban). Experience with SAP Business Technology Platform (BTP) applications or Fiori application development. Cloud experience (e.g., RISE, AWS, Azure) related to SAP hosting or integration. The base salary range for this role is $125,600 to $157,000. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. Compliance : Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Keywords: Sumitomo Pharma, Westfield , Manager, Enterprise Applications - Tech Ops (SAP), IT / Software / Systems , Marlborough, Massachusetts