Case Manager - Brockton
Company: House Of Possibilities Inc
Location: North Easton
Posted on: April 1, 2026
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Job Description:
This position will be at HOPe's soon to be opened Brockton
location - 142 Crescent St., Brockton MA The Case Manager plays a
vital role in supporting individuals with developmental and other
disabilities by managing the person-centered planning process and
ensuring quality, individualized service delivery. The Case Manager
is responsible for coordinating, implementing, and monitoring
Individual Support Plans (ISPs), maintaining accurate and timely
documentation, and serving as the primary liaison between members,
families/guardians, and program staff. This position focuses on
service coordination, compliance, and communication—not direct
supervision of staff. The Case Manager collaborates closely with
Site Managers and Lead Member Support Professionals (Lead MSPs) to
ensure member goals are implemented through daily programming and
activities. Education/Certifications/ Licensure CPR/First Aid
Certification. If not CPR/First Aid certified on hire, then they
must be certified within the first 2 weeks of employment. MAP
Certification. If not MAP certified on hire, then they must be
certified within the first 3 months of employment. Bachelor’s
Degree in Human Services, Psychology, or related field preferred;
equivalent experience considered. Valid Driver’s License and
satisfactory driving record required Minimum Required Technical
Skills and Qualifications Knowledge of person-centered planning,
ISP development, and DDS regulations. Excellent written and verbal
communication skills. Strong organizational and time-management
skills; ability to meet deadlines and manage multiple priorities.
Minimum of two years’ experience in case management or service
coordination within human services, health care, or a DDS-funded
setting. Proficiency in Salesforce, HCSIS, and Microsoft/Google
Workspace preferred.
Keywords: House Of Possibilities Inc, Westfield , Case Manager - Brockton, IT / Software / Systems , North Easton, Massachusetts
