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VP, Claims and Recovery

Company: Carrington Mortgage Services, LLC.
Location: Westfield
Posted on: September 13, 2020

Job Description:

Making a lasting difference in homeowners’ lives. FOUNDED IN 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated financial services company that covers virtually every aspect of the single family residential real estate transaction, including investment in U.S. real estate and mortgage markets, loan origination and servicing, asset management, real estate sales and title and escrow services. Carrington has built the infrastructure necessary to maximize value during any market cycle. We are currently hiring a VP of Claims/Loss Analysis for our mortgage servicing company. Position is remote based.

Consider Carrington Today!

Responsibilities JOB SUMMARY:

Responsible for operational, financial, and overall program performance and oversight for the CMS loan servicing Claims and Loss Analysis functions. Identify areas for improvement within the assigned function and also be responsible for overseeing large scale projects within the CMS business unit. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Directs the overall operation of the claims and loss analysis departments and function.

Formulate business plans and cost effective solutions with support and approval of the Executive Vice President. Lead the development and execution of mortgage servicing strategic and tactical objectives for the assigned business functions, including ensuring projects meet strategic needs.

Develops and establishes relationships with other internal departments, as well as external vendors, to maximize efficiency and effectiveness across the CMS platform.

Develops and recommends compensation plans and metrics for all departments within Claims/ Loss Analysis, including monthly incentives, contests, and budgetary considerations.

Set the direction of the Claims and Loss Analysis Team and achieve strategic business goals set by executive manage­ment.

Lead the team to comply with applicable laws and regulations across all areas of the servicing operation.

Develop and implement productivity metrics and division policies and procedures.

Ensure processes and procedures effectively meet servicing requirements while adhering to internal policies and regulatory requirements.

Manage ongoing training guidelines, and identify and implement quality and productivity improvements within the division.

Qualifications EDUCATION, EXPERIENCE AND/OR LICENSES:

Bachelor’s degree in business or related major, or equivalent work experience required

Minimum ten (10) to fifteen (15) years of related mortgage loan servicing claims and loss analysis experience, including having served in an executive management role.

Proven record of financial business management, including management and oversight of 200+

Prior experience working for a top mortgage servicing company

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Carrington is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.

California Consumer - Employee Privacy Notice

Keywords: Carrington Mortgage Services, LLC., Westfield , VP, Claims and Recovery, Other , Westfield, Massachusetts

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