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Payroll Administrator

Company: Westfield Financial, Inc.
Location: Westfield
Posted on: June 10, 2021

Job Description:

Payroll Administrator understands basics of common local, state, federal and or country payroll requirements and demonstrates a fundamental understanding of the payroll processing operations and key performance indicators that drive business. Role demonstrates an understanding of the payroll processing tools (ERP, HR and Payroll, and time reporting) and the ability to use these appropriately to perform their tasks supporting New Hires, Terminations, Military Pay, Special Pay, Deductions and Banking. In addition, this role must demonstrates a basic understanding of generally accepted accounting principles (GAAP) and basic understanding of organizational industry standards specific internal control concepts and principles. This position will support and rotate assignments within the Employee Data Maintenance function.

In addition to the responsibilities identified above this position is responsible for supporting and providing internal customer support for the transactions supported as well as general payroll inquiries through various Customer Service channels, which makes up 30 - 35% of this position's job requirements. Customer Service is offered through telephone (ACD) and email employees. The candidate must have intimate knowledge and experience of customer service, be able to express empathy, and speak clearly and concisely, with both a polite and friendly attitude at all times, in both verbal and written communications. Service Level Objectives are set and monitored with this position. The candidate must be able to manage support of these inquires in parallel with their other duties.

Keywords: Westfield Financial, Inc., Westfield , Payroll Administrator, Other , Westfield, Massachusetts

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