HLA Lab Director
Location: Nashua
Posted on: June 23, 2025
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Job Description:
RELOCATION ASSISTANCE AVAILABLE Please use Google Chrome or
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American Red Cross you will touch millions of lives every year and
experience the greatness of the human spirit at its best. Are you
ready to be part of the world's largest humanitarian network? Join
us—Where your Career is a Force for Good! Job Description: Joining
the American Red Cross is like nothing else – it’s as much
something you feel as something you do. You become a vital part of
the world’s largest humanitarian network. Joining a team of
welcoming individuals who are exceptional yet unassuming. Diverse,
yet uncompromising in unity. You grow your career within a movement
that matters, where success is measured in people helped,
communities made whole, and individuals equipped to never stop
changing lives and situations for the better. When you choose to be
a force for good, you’ll have mentors who empower your growth along
a purposeful career path. You align your life’s work with an
ongoing mission that’s bigger than all of us. As you care for
others, you’re cared for with competitive compensation and
benefits. You join a community that respects who you are away from
work as much as what you do while at work. Where Your Career is a
Force for Good! Job Summary: This role reports directly to the
Senior Laboratory Director and is pivotal in advancing the
operations of the HLA laboratory. The position combines clinical,
administrative, and research responsibilities, ensuring the
delivery of high-quality laboratory services in alignment with ASHI
standards at the American Red Cross. The main focus of this lab is
BMT, NGS, and Chimerism. Key Responsibilities: Excellence in
Laboratory Quality Assurance Develop Comprehensive Testing Systems
: Implement robust systems to ensure the highest laboratory quality
standards across all testing phases—pre-analytic, analytic, and
post-analytic. This includes optimizing sample handling, ensuring
precision in test execution, and enhancing accuracy in reporting
results. Achieve Established Turnaround Times (TAT) : Lead efforts
to maintain and exceed target turnaround times for lab results,
supporting critical patient care and clinical decision-making.
Driving Innovation in Immunogenetics and Histocompatibility
Research Research Design & Development : Spearheaded research
initiatives that advance the fields of immunogenetics and
histocompatibility, in alignment with the mission of the American
Red Cross Blood Services. Develop cutting-edge projects that
contribute to scientific knowledge and clinical practice.
Validation of Advanced Testing Procedures : Lead the development,
rigorous validation, and implementation of innovative testing
methodologies. Ensure new procedures are thoroughly validated to
meet clinical service standards locally and nationally. Clinical
Expertise & Problem Resolution Review and Oversight of Clinical
Reports : Apply expert judgment to review clinical test reports,
addressing complex or atypical cases with precision. Serve as a
go-to resource for resolving challenging clinical testing issues,
whether from transplantation partners or in-house teams. Continuous
Professional Development : Stay at the forefront of the field by
engaging with the latest scientific research, presenting findings
at professional conferences, and participating in national and
international workshops. Leadership in Staff Development and
Continuing Education Foster a Culture of Excellence : Provide
effective leadership that motivates, develops, and recognizes
technical staff. Promote a culture of continuous improvement and
professional growth. Ensure Compliance with ASHI Standards :
Facilitate ongoing education and competency assessments for lab
staff, ensuring adherence to the American Society for
Histocompatibility and Immunogenetics (ASHI) accreditation
requirements. Strategic Project Management & Innovation Lead
Special Projects : Initiate and oversee projects aimed at enhancing
test procedures, techniques, and reagent development. Drive
continuous improvement initiatives that may expand the laboratory's
clinical service offerings. Data Analysis & Project Adjustment :
Analyze data and project outcomes to refine methodologies and
ensure successful implementation, adjusting strategies as needed to
optimize results. Operational Leadership & Policy Development
Establish and Refine Laboratory Policies : Develop and implement
lab-specific policies while ensuring alignment with broader
organizational practices. Make strategic recommendations to enhance
operational efficiency and compliance. Business Development &
Client Engagement : Actively pursue new business opportunities,
including securing contracts and expanding lab services. Cultivate
partnerships with area and national hospitals to strengthen the
laboratory's market presence. Support for Laboratory Leadership
Continuity Provide Backup to the Senior Lab oratory Director: Serve
as a reliable backup to the senior lab director in key functional
areas. Leverage cross-training and expertise to ensure seamless lab
operations and leadership coverage. Standard Schedule: M-F Day
Shift Qualifications: Ph.D. or MD/DO with ASHI Certification as a
Director. Minimum of 4 years of hands-on experience in all phases
of Histocompatibility and Immunogenetics, including managing
operations in a high-volume clinical HLA testing laboratory, or an
equivalent combination of education and related experience. At
least 2 years of leadership experience , with proven abilities in
managing teams and lab operations. Proficiency in databases, IT
systems , and genomic software relevant to HLA and immunogenetics
testing. Strong analytical skills with a demonstrated attention to
detail . Excellent written and verbal communication abilities, with
a focus on collaboration and relationship-building. Strong teaching
and coaching skills to support staff development and continuous
improvement. Ability to work both independently and as part of a
multidisciplinary team to solve complex clinical and operational
challenges. Travel: up to 50% WHAT WILL GIVE YOU THE COMPETITIVE
EDGE (Preferred Qualifications): Extensive scientific knowledge and
advanced technical skills in Histocompatibility and Immunogenetics
, with expertise in the following areas: HLA Serology and Molecular
Genetics , including Next-Generation Sequencing (NGS) . Platelet
Serology and HLA Antibody Screening/Identification . Flow Cytometry
Crossmatch Techniques. Chimerism Studies for transplantation
monitoring and diagnostics. Strong focus on detail, accuracy, and
efficiency in both scientific and customer-facing responsibilities.
BMT, NGS, and Chimerism experience. Proven track record of
delivering excellent customer service , with a commitment to
maintaining a positive and professional image in all interactions.
Strong focus on detail, accuracy, and efficiency in both scientific
and customer-facing responsibilities. *Combination of candidate’s
education and general experience satisfies requirements so long as
the total years equate to the description’s minimum education and
general experience years combined (Management experience cannot be
substituted). BENEFITS FOR YOU: As a mission-based organization, we
believe our team needs great support to do great work. Our
comprehensive package includes: Medical, dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts PTO Holidays
401K with up to a 6% match Paid Family Leave Employee Assistance
Disability and Insurance: Short Long Term Service Awards and
recognition LI*POST Apply now! Joining our team will provide you
with the opportunity to make your career a force for good! The
American Red Cross is an Equal Opportunity employer. All qualified
applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion,
national origin, disability, protected veteran status, age, or any
other characteristic protected by law. ? Qualified applicants with
arrest or conviction records will be considered for employment in
accordance with the Los Angeles County Fair Chance Ordinance for
Employers, San Diego Fair Chance Ordinance, the California Fair
Chance Act and any other applicable state and local laws.
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Visit redcross.org/volunteertoday to learn more, including our
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Keywords: , Westfield , HLA Lab Director, Science, Research & Development , Nashua, Massachusetts